D E L I V E R Y   

All orders placed between Monday and Friday before 5pm GMT will be shipped within 24 hours (excluding all UK public bank holidays).

SHIPPING COSTS
Standard Delivery - £0.00
UK 1st Class - £5.00
Standard EU Shipping - £8.00
Standard International Shipping - £10.00 (Some international countries may be more)
 
Free UK shipping if you spend over £95 
Free EU & International shipping if you spend over £150
DELIVERY TIMES
UK 1st class: 1-2 days
Standard delivery: 3-5 days
EU orders: 3-5 working days
Worldwide orders: 5-7 working days
 
Delivery May take longer in busier periods.
     

COURIER INFO
We ship worldwide, we use Royal Mail, DPD & DHL for our delivery courier's.


CUSTOMS, DUTIES AND TAXES
Please be aware that all customs, duties and taxes will be up to the customer to deal with.

 

R E T U R N S 

Our returning a product policy lasts 14 days.

If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and all tags attached, with no stains or contents on the item.

We cannot accept any returns if they are covered in Animal fur or human hair.

To complete your return, we require a receipt or proof of purchase.

Our Email Contact is : returns@baluclo.com

Any item not in its original condition, is damaged or missing parts for reasons not due to our error, please contact us straight away.

Any item that is returned more than 14 days after delivery, will not be refunded. 

Sale items are non returnable/refundable.